FAQs

Is parking available at the Gaylord?

Yes, in addition to discounted room rates, AOC has secured discounted self parking for our attendees!

  • Self Parking: $38/day + tax
    • For those individuals who booked in the AOC block and are staying at the Gaylord, at check-in please indicate that you have a vehicle. Your keycard will be activated to allow for in and out privileges as well as apply the discounted parking rate to your room.
      • Please ensure that at check-out you keep one of your keycards to allow you to exit the garage.
    • For those individuals driving to the Gaylord each day, you may pick up discounted parking vouchers at Registration & Badge Pickup, located in the Potomac Ballroom Foyer.
  • Valet parking is also available for $67/day + tax (not discounted, no voucher needed)

When and where can I pick up my badge?

Registration & Badge Pickup is located on the Ballroom Level, in the Potomac Ballroom Foyer. Open hours are:

  • Tuesday, December 10               1:00 – 5:30 PM
  • Wednesday, December 11         7:00 AM – 6:00 PM
  • Thursday, December 12             7:00 AM – 6:00 PM
  • Friday, December 13                   7:30 AM – 2:00 PM

When is the Exhibit Hall open to attendees?

  • Wednesday, December 11                    10:00 AM – 6:00 PM
  • Thursday, December 12                        9:30 AM – 6:00 PM
  • Friday, December 13                              9:30 AM – 2:00 PM

What is the dress code?

  • Military - Duty Uniform of the Day
  • Civilian - Business Professional

How do I get to the Main Stage/General Sessions?

Located in Hall A on the Lower Atrium level of the Gaylord, attendees will enter as follows (signage will help direct onsite):

  • Wednesday, Thursday, Friday Morning Sessions - Enter through the Hall A Foyer
  • Wednesday, Thursday Afternoon Sessions - Enter through the Exhibit Hall
  • Friday Afternoon Session - Enter through the Hall A Foyer

How do I navigate the Gaylord?

Download the new Gaylord app for help with finding your way around the property.

Who can attend the Program Manager Briefing Series (PMBS) sessions?

The PMBS sessions are open to Booth Personnel and Master Pass badge types only (closed to media).

Where is the coffee located?

  • Monday - Wednesday morning coffee will be available in the Hall A foyer outside of the Main Stage entrance from 7:00 - 8:00 AM.
  • Coffee will be available in the Crows’ Nest during open Exhibit Hall hours.

Where can I get lunch?

Lunch will be served in the Exhibit Hall

  • Wednesday, December 11            11:00 AM - 12:30 PM
  • Thursday, December 12                11:00 AM - 12:30 PM
  • Friday, December 13                      11:30 AM - 1:00 PM

Who can attend the Welcome Reception at POSE?

Master Pass and Booth Personnel badge types may attend the Tuesday evening Welcome Reception.

Can I attend the Welcome Reception if I don't have my badge?

Badges are required for entry to the Welcome Reception. Please plan to wear or bring your badge with you for quick entry. Note that registration is open from 1:00 – 5:30 PM on Tuesday before the Welcome Reception.

Are there any good places to eat near the hotel?

Please visit the Things to do in/around National Harbor information on the convention website.

Is Wi-Fi available?

  • Complimentary Gaylord public Wi-Fi is available for basic usage throughout all public spaces on the hotel side of the venue. If staying overnight at the Gaylord, your guestroom Wi-Fi is accessible on the hotel side of the venue using your guestroom login details.
  • Please note that public Wi-Fi is not available on the convention side of the venue, where most AOC activities take place. We recommend planning for alternative connectivity as needed.

Do you have a lost and found?

Yes, lost and found items turned into AOC staff will be held throughout the show at Registration and Badge Pickup.

My badge didn't survive my coffee this morning, can I get another one?

Damaged badges may be turned in and re-issued at no cost. Lost badges will be re-issued upon the delegate's presentation of proper identification. A $25 fee will apply.

Are slides/briefs available before the event?

Slides and briefs are not available before the event. AOC will have a password-protected website available to Master Pass attendees to access approved and releasable slides and briefs after the event.

How can I get in touch with speakers after the event?

Speakers who approve their email being released will be listed on a password-protected website accessible after the event to Master Pass attendees.